Refund Policy

Last updated: March 2026

All Sales Are Final

All purchases of PixelCloak Pro are final and non-refundable. By completing your purchase, you acknowledge and agree to this policy.

Try Before You Buy

PixelCloak offers a fully functional free tier — 5 exports per day with email, phone, and credit card detection — at no cost and with no credit card required. We encourage you to use the free tier to evaluate the product before upgrading to Pro.

The Pro upgrade is designed for users who have already experienced the core product and want to unlock unlimited exports and advanced detection features.

Exceptions

We will consider exceptions on a case-by-case basis for:

  • Duplicate purchases (charged twice for the same product)
  • Technical failures during checkout that result in a charge without a delivered license

If you believe you qualify for an exception, contact us at support@pixelcloak.app within 14 days of purchase with your order details.

Questions Before Purchasing

Have questions about what Pro includes? Contact us before buying — we're happy to help you decide if Pro is right for you.